Privacy and Data Protection

Bet4 Privacy Policy — Your Data Protected by the LGPD

Bet4 takes the privacy of its users seriously. This page explains in plain language what data we collect, how we use it, who we share it with, and what your rights are as a data subject — in full compliance with the General Data Protection Law (LGPD — Lei nº 13.709/2018).

Last updated: January 2026 Language: Brazilian Portuguese Applicable to: Brazil

Our Commitment

How bet4 Protects Your Privacy

Six principles that guide how your data is handled at bet4 — clearly and without the fine print.

Full LGPD Compliance

Bet4 operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). All processes involving the collection, storage, and processing of personal data follow the guidelines established by Brazilian law and the National Data Protection Authority (ANPD).

256-Bit SSL Encryption

All data transmitted between your device and bet4's servers — including registration details, Pix financial transactions, and betting data — is protected by 256-bit SSL encryption, the same standard used by banks such as Nubank, Itaú, and Bradesco.

Your Data Is Never Sold

Bet4 does not sell, rent, or trade your personal data to third parties for advertising or any other commercial purpose. Data use is limited to operating the platform's own services and fulfilling legal obligations.

You Control Your Data

As the owner of your data, you have the right to access, correct, port, and request the deletion of your information at any time. Simply contact bet4 through the dedicated data channel. All requests are handled within 15 business days, with no red tape.

Secure and Isolated Storage

Bet4 users' personal data is stored on servers with restricted access, continuous monitoring, and encrypted backups. Intrusion detection systems operate around the clock to identify and neutralize any unauthorized access attempts.

Data Minimization Principle

Bet4 collects only the data strictly necessary to provide its services and meet its legal obligations. We do not collect more than we need — and within what we do collect, internal access is restricted to the minimum required for each function.

Overview

Summary of Data Processing at bet4

Data Type Purpose Legal Basis (LGPD) Retention
Full name and CPF Identity verification and KYC Legal obligation 5 years after account closure
Email and mobile number Communications and support Contract performance While account is active
Date of birth Age verification Legal obligation 5 years after account closure
Residential address KYC and fraud prevention Legal obligation 5 years after account closure
Transaction data (Pix, boleto) Financial processing and AML Legal obligation 5 years (legal requirement)
Betting and game history Support, responsible gambling, and compliance Legitimate interest 3 years after account closure
IP address and device Security and fraud detection Legitimate interest 12 months
Preference cookies Experience personalization Consent Until revocation

AML = Anti-Money Laundering. Retention periods comply with current Brazilian legislation, including requirements from the Central Bank and the ANPD.

1

Who We Are and Scope of This Policy

This Privacy Policy applies to the platform bet4, accessible at bet4.express and through any associated official channels. bet4 acts as the controller of its users' personal data, as defined by the General Data Protection Law (LGPD — Law No. 13.709/2018).

This policy applies to all users who access, browse, register for, or use any service offered by bet4, including Sports Betting on Brasileirão Série A, Copa Libertadores, UFC, NBB basketball, e-sports, as well as all Live Casino games, slots, and crash games available on the platform.

Plain language: bet4 wrote this Privacy Policy in plain, straightforward language. Our goal is for you to understand exactly what happens with your data — no unnecessary legal jargon. If anything is unclear, reach out to our 24/7 chat support.

By creating an account, making a deposit via Pix or any other method, or simply browsing the bet4 website, you confirm that you have read and understood this Privacy Policy. This policy supplements the Terms and Conditions of the platform and should be read in conjunction with them.

Bet4 reserves the right to update this policy periodically to reflect changes in legislation, services offered, or data processing practices. Material updates will be communicated by email to registered users at least 7 days in advance.

2

What Personal Data bet4 Collects

Bet4 collects personal data in three main ways: data provided directly by the user during registration and platform use, data collected automatically during browsing, and data obtained from external sources for identity verification and fraud prevention purposes.

Data provided by the user:

  • Full name as it appears on an official government-issued ID
  • CPF (Individual Taxpayer Registry)
  • Date of birth
  • Email address
  • Brazilian mobile number
  • Full residential address
  • Identity documents submitted for KYC verification (national ID, driver's license, passport)
  • Proof of address
  • Pix key or bank account details for withdrawal processing
  • Information shared with customer support during chat or WhatsApp interactions

Automatically collected data:

  • IP address and approximate location data
  • Browser type and version, and operating system
  • Device identifier (mobile phone, tablet, or computer)
  • Pages visited, session duration, and in-platform browsing behavior
  • Sports betting history and casino gaming sessions
  • Financial transaction data (amounts, timestamps, payment methods)
  • Cookies and similar tracking technologies

Data from external sources: in certain situations, bet4 may query external databases — such as credit bureaus or sanctions lists — for identity verification, anti-money laundering (AML) purposes, and compliance with regulatory obligations applicable to the betting and gaming sector in Brazil.

3

How bet4 Uses Your Data

Bet4 uses the personal data collected solely for the purposes described below, in accordance with the legal bases established by the LGPD. No data is used for purposes not listed here, except with the user's new express consent or as required by law under supervision.

Service provision and operation:

  • User account creation and management
  • Processing deposits (Pix, boleto, credit card, PicPay, Mercado Pago, TED) and withdrawals
  • Sports bet settlement and casino game results
  • Customer support via chat, WhatsApp, and email
  • Transactional communications: deposit confirmations, withdrawal notifications, and security alerts

Security, compliance, and fraud prevention:

  • Identity verification (KYC) required by industry regulation
  • Anti-money laundering (AML) compliance under Brazilian law
  • Detection of multiple accounts, bot usage, market manipulation, and other irregularities
  • Compliance with court orders and legitimate requests from Brazilian authorities

Platform improvements and user experience:

  • Browsing analysis to identify usability improvements for the website and mobile experience
  • Content and offer personalization based on the user's betting profile
  • Marketing communications (only for users who have consented to receive them)
  • Responsible gambling: usage pattern analysis to identify and support at-risk users
Marketing: You can opt out of marketing communications from bet4 at any time — simply click "unsubscribe" in the footer of any email or update your communication preferences in your account dashboard. Opting out of marketing does not affect essential transactional communications, such as withdrawal confirmations and security alerts.
4

Sharing Data with Third Parties

Bet4 does not sell, rent, or trade your personal data with third parties. Information is shared only in the strictly necessary situations described below, always under appropriate security and confidentiality controls.

Essential service providers: bet4 works with partners that support the platform's operations, including payment processors (handling Pix, boleto, and card transactions), live casino and slots providers, KYC identity verification services, and server infrastructure providers. These vendors receive only the minimum data necessary to perform their functions and are contractually required to maintain confidentiality and comply with the LGPD.

Authorities and legal obligations: bet4 may share personal data with government authorities, regulatory bodies, the Financial Activities Control Council (COAF), and others when required by law, court order, or regulatory obligation. In such cases, data is shared strictly to the extent required by law.

Fraud prevention: in cases of suspected fraud, money laundering, or other unlawful activity, bet4 may share information with competent authorities and, where applicable, with other financial sector entities as permitted under Brazilian AML legislation.

Important: bet4 never will never request your personal data, password, or banking details via unsolicited email, unknown WhatsApp messages, or any unofficial channel. If you receive a suspicious communication using the bet4 name, contact us immediately through our 24/7 chat in Portuguese.

International transfer: Some of bet4's technology and game providers may be based outside Brazil. In such cases, bet4 ensures that any international data transfers are handled with a level of protection equivalent to that required by the LGPD, through specific contractual clauses and transfer mechanisms recognized by the ANPD.

5

Cookies, Tracking & Preferences

Bet4 uses cookies and similar technologies to enhance your browsing experience, keep your account secure, and personalize the content you see. The first time you visit the site, you will be presented with a cookie preference panel where you can choose which categories to accept.

Cookie categories used by bet4:

  • Essential: required for the platform's core functionality — login, betting sessions, and Pix transaction processing. These cannot be disabled as they are essential to the service.
  • Performance: collect anonymous information about how users browse the site (most visited pages, load times) to enable ongoing platform improvements.
  • Functional: store user preferences such as language, default bet amount, and interface settings to personalize your experience without requiring you to reconfigure them on every visit.
  • Marketing: used to display communications relevant to the user's interests within the platform. They can be disabled without affecting access to core services.

Bet4 does not use third-party cookies for cross-site tracking. Data collected through cookies is used exclusively within the bet4 platform.

You can manage or revoke your cookie preferences at any time through the cookie settings panel, accessible in the site footer. Withdrawing consent for non-essential cookies does not affect the validity of any processing carried out prior to that withdrawal.

When accessing the platform via a mobile browser on Android or iPhone, cookie settings can also be managed directly in the browser's own options, independently of the preferences set within the bet4 platform.

6

Data Security and Technical Measures

Bet4 applies a robust set of technical and organizational measures to protect users' personal data against unauthorized access, loss, destruction, or improper disclosure. Security is not just a legal requirement for us — it is a cornerstone of the trust we build with every user.

Technical measures in place:

  • Encryption in transit: all communications between the user's device and bet4's servers are protected by TLS protocol with 256-bit encryption
  • Encryption at rest: sensitive data stored on our servers is encrypted, including KYC documents and banking details
  • Two-factor authentication (2FA): available and recommended for all bet4 accounts, adding an extra layer of protection beyond your password
  • Continuous monitoring: automated intrusion detection and anomalous activity systems operate around the clock to identify and block unauthorized access attempts
  • Internal access controls: user data is accessible only to bet4 staff with a legitimate operational need — and all access is logged and auditable
  • Security testing: the platform undergoes regular penetration testing and security audits conducted by independent specialized firms

In the event of a security incident: if bet4 identifies a data breach that poses a risk to the rights and freedoms of affected users, it will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected users within the timeframe established by the LGPD, providing clear information about the nature of the incident, the data involved, and the measures taken to mitigate the impact.

Security tip: Use a strong, unique password for your bet4 account — one you don't use anywhere else. Enable two-factor authentication in your account dashboard. Never share your password with anyone, including our support team (we will never ask for it).
7

Your Rights as a Data Subject (LGPD)

Brazil's General Data Protection Law (LGPD) grants you, as the owner of personal data processed by bet4, a set of rights you can exercise at any time. bet4 is committed to responding to all requests within the legally required timeframes, at no additional charge.

  • Confirmation and access: you have the right to know whether bet4 processes your data and, if so, to access what data that is and how it is used
  • Correction: if any information is incorrect, incomplete, or outdated, you can request an immediate correction
  • Anonymization, blocking, or deletion: unnecessary, excessive, or unlawfully processed data may be anonymized, blocked, or deleted upon request
  • Portability: you can request the transfer of your personal data to another controller, in a structured and interoperable format
  • Deletion: you may request the deletion of data processed on the basis of consent. Data processed under a legal obligation is subject to minimum retention periods that cannot be altered
  • Sharing information: the right to know which public and private entities bet4 has shared your data with
  • Consent withdrawal: where processing is based on consent, you may withdraw it at any time without affecting any processing carried out prior to withdrawal
  • Objection: you may object to processing carried out on the basis of legitimate interest when you believe your fundamental rights outweigh that interest
  • Review of automated decisions: the right to request human review of decisions made solely on the basis of automated personal data processing

To exercise any of these rights, send your request to suporte@bet4.express with the subject line "LGPD Request", identifying yourself with your full name and registered CPF. The response deadline is up to 15 business days. In more complex cases, bet4 may request additional information to verify the requester's identity before processing the request.

8

Data Retention and Deletion

Bet4 retains personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by Brazilian law. Once that period expires and there is no longer a legal or legitimate reason to keep the data, it is securely deleted or anonymized.

Applicable retention periods:

  • Registration and KYC data (name, CPF, documents): 5 years after account closure, in accordance with financial sector requirements and anti-money laundering regulations
  • Financial transaction records (Pix, withdrawals, deposits): 5 years, as required by the legal obligation applicable to financial transactions in Brazil
  • Betting history and game sessions: 3 years after account closure or last activity
  • Security and access logs: 12 months
  • Support communications (chats, emails): 2 years after the interaction ends
  • Data collected on the basis of consent (marketing preferences): until consent is withdrawn by the user or the account is closed

When you request account closure, any data still within an active legal retention period is kept exclusively to meet those obligations and is not used for any other purpose. Data outside the applicable retention period is deleted immediately upon the deletion request.

Deletion vs. anonymization: In some cases, rather than deleting data, bet4 may anonymize it so that it can no longer be linked to an identifiable individual. Anonymized data may be retained indefinitely for statistical and platform improvement purposes, as it no longer qualifies as personal data under the LGPD.
9

Protection of Minors

Bet4 does not permit, under any circumstances, access to or use of the platform by anyone under 18 years of age. Sports Betting, live casino, slots, and all other games available on the platform are intended exclusively for adults.

The platform collects date of birth at registration and verifies age during the KYC process, prior to the first withdrawal being processed. Accounts showing signs of use by a minor are preventively suspended and subject to immediate review.

Bet4 does not knowingly collect personal data from individuals under 18. If we become aware that a minor's data was inadvertently collected, that data will be immediately deleted and the account will be closed. Legal guardians who identify platform use by a minor in their care should contact support immediately so the appropriate steps can be taken.

Minor protection: If you suspect a minor is using the bet4 platform, please contact our 24/7 support immediately via live chat or at suporte@bet4.express. We will act promptly to investigate and take the necessary steps. Protecting minors is a responsibility bet4 takes with the utmost seriousness.

Parents and guardians who want to block minors' access to betting sites can use parental control tools available in modern browsers and operating systems (Android, iOS, Windows), as well as parental control solutions offered by Brazilian internet providers such as Vivo, Claro, TIM, and Oi.

10

Contact, Data Protection Officer (DPO), and Changes

Bet4 has appointed a Data Protection Officer (DPO), as required by the LGPD for large-scale personal data processing operations. The DPO is the official point of contact for all privacy-related matters and data subject rights.

Privacy contact channels:

  • Email (LGPD requests): suporte@bet4.express — subject: "LGPD Request"
  • 24/7 live chat: available on every page of the site, in Portuguese
  • WhatsApp: available in the account dashboard after login

All data subject rights requests are logged, handled as a priority, and responded to within 15 business days. bet4 may request identity verification before processing access, deletion, or data portability requests, to ensure that only the account holder is exercising their rights.

Supervisory authority: if you believe that bet4's processing of your data violates the LGPD and you were unable to resolve the matter directly with us, you have the right to file a complaint with the National Data Protection Authority (ANPD) through its official channels.

Changes to this policy: bet4 may update this Privacy Policy periodically. The date of the latest revision is always shown at the top of this page. Material changes will be communicated by email at least 7 days in advance. Continued use of the platform after the effective date of the new terms constitutes acceptance of those changes.

Last updated: January 2026. This version of bet4's Privacy Policy fully supersedes all previous versions. For any questions about this policy, our 24/7 support team is available in English to help — no hassle.

LGPD in Practice

Your 9 Rights as a Data Subject at bet4

The LGPD gives you real rights. Learn how to exercise each of them at bet4.

Confirmation and Access

Find out what data bet4 holds about you and how it's used. Request a full report by email.

Correction

Incorrect or outdated information? Request a correction at any time via chat or email.

Deletion

Request the deletion of data processed on the basis of consent, subject to mandatory legal retention periods.

Portability

Receive your data in a structured format to transfer it to another controller whenever you choose.

Sharing Info

Find out which public or private entities bet4 has shared your information with.

Consent Withdrawal

Withdraw your consent for consent-based processing at any time, with no penalty.

Objection

Object to processing based on legitimate interest where your fundamental rights take precedence.

Anonymization and Blocking

Request the anonymization or blocking of data that is unnecessary or processed without an adequate legal basis.

Automated Decision Review

Request human review of decisions made solely by algorithms that affect your interests.

To exercise any of the rights above, send an email to suporte@bet4.express with the subject line "LGPD Request".

Still have questions? Check the FAQ
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FAQ

Questions about bet4's Privacy Policy

Not for commercial purposes. Your CPF and banking details are shared only with payment processors engaged by bet4 to handle deposit and withdrawal processing via Pix, boleto, and card — and strictly to the extent necessary to complete those transactions. These processors are contractually required to maintain confidentiality and comply with the LGPD. Under no circumstances does bet4 sell or transfer your banking data to third parties for marketing, credit analysis, or any purpose other than processing the transactions you have authorized.

You can request the deletion of your data by sending an email to suporte@bet4.express with the subject line "LGPD Request — Data Deletion", identifying yourself with your full name and registered CPF. bet4 will respond within 15 business days, confirming which data will be deleted and which must be retained due to legal obligations (such as financial records, which have a minimum retention period of 5 years under Brazilian law). Immediate deletion applies to data collected on the basis of consent, such as marketing preferences and non-essential cookies. Please note that a deletion request may result in account closure if it is no longer possible to provide the services without the data required for your identification.

bet4 may use your betting history to personalize promotions and communications within the platform itself — for example, alerting you to boosted odds on Brasileirão matches if you frequently bet on football, or to UFC promotions if you're an MMA bettor. This use is based on legitimate interest to improve the relevance of our communications. You can opt out of marketing communications at any time in the communication preferences section of your account dashboard, or by clicking "unsubscribe" in any email you receive. Opting out of marketing does not affect essential transactional communications. bet4 does not share your betting history with external advertisers.

On bet4's end, yes — all communications between your device and our servers are encrypted using 256-bit TLS, which means that even on public Wi-Fi networks your login credentials, banking details, and bets cannot be intercepted and read by third parties on the same network. That said, we strongly recommend good security practices: enable two-factor authentication (2FA) on your bet4 account, avoid saving passwords in browsers on shared devices, and always make sure you're accessing the official address bet4.express. If you lose access to the phone number registered for 2FA, contact our 24h support immediately to have your account preventively blocked.

After account closure, data is retained for the minimum legal periods required under Brazilian law: registration data and KYC documents for 5 years, financial records (deposits and withdrawals via Pix, transaction history) for 5 years, and betting history for 3 years. These retention periods exist to fulfill anti-money laundering obligations and industry audit requirements. During this legal retention period, data is kept in a secure, isolated environment and is not used for any other purpose — no marketing, no profiling, no sharing. Once the retention periods expire, data is securely deleted or anonymized. Data collected solely on the basis of consent (such as marketing preferences) is deleted immediately upon account closure.

Bet with Confidence

Your Privacy Protected, Your Bets in Your Hands

At bet4, you can bet on Brasileirão, Libertadores, UFC, and much more — backed by a platform that handles your data with responsibility and respect. Free registration, bonus up to R$ 500.00, and Pix in 5 minutes.

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Pix in 5 min

Bet Responsibly at bet4

Betting is entertainment. bet4 was built to be a source of fun — not financial stress. Set a budget before you start, never bet what you can't afford to lose, and use the control tools available in your dashboard: deposit limits, session controls, and self-exclusion. Access prohibited for users under 18. If you need support: CVV 188 (24/7).

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